babu 99 Terms and Conditions
Please read the following terms carefully before using this site. By creating an account or accessing the site, you are considered to have accepted all these terms.
Table of Contents
General Provisions
babu 99 (hereinafter referred to as the "Site", "we" or "the Company") is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to all services, products and activities on the site.
By accessing the site, creating an account, or using any service, you confirm that you have fully read and understood these Terms. These Terms constitute a legally binding agreement. If you do not agree with any term, please refrain from using the site.
1.1 Scope of Terms
These Terms apply to babu 99's website, mobile applications (Android and iOS), and all services provided through them. Specific promotions or bonuses may have separate terms — in such cases, both sets of terms will apply.
1.2 Language
The Bengali version of these Terms shall be considered the primary basis. In the event of any linguistic ambiguity, the Bengali text shall be the final reference.
Eligibility and Age Requirement
All services at babu 99 are available only to individuals who meet the following requirements:
- The user must be at least 21 years of age (applicable for 21+).
- The user must reside in a jurisdiction where online gaming activities are not prohibited.
- The user must confirm they are acting on their own behalf and lawfully.
- A new account may not be created if a previous account has been closed or suspended.
For age verification, babu 99 may request government-issued identification (National ID, passport or birth registration certificate) at any time. The site reserves the right to place withdrawals on hold until verification is complete.
Account Registration
3.1 Registration Process
Each user may create only one account. Creating multiple accounts is strictly prohibited, and if found, babu 99 reserves the right to close all accounts and forfeit any balances.
Information provided at registration must be completely accurate and truthful. The right to cancel any account created with false or misleading information is reserved.
3.2 Password and Account Security
- The user is solely responsible for the security of their account.
- Passwords should not be shared with anyone else.
- Any suspicious activity or unauthorised access to the account must be reported to the support team immediately.
- The user is responsible for all activities carried out through their account.
3.3 Account Verification (KYC)
As part of security and fraud prevention, babu 99 may carry out a KYC (Know Your Customer) verification process at any time. This may include requests for identity documents, proof of address and payment method details.
Deposit and Withdrawal
4.1 Deposit Methods and Limits
babu 99 currently accepts the following deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (including major banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank). The minimum deposit amount is ৳200 (for each method).
Deposits are generally credited to the account instantly. Please keep the transaction reference number for any deposit-related issues.
4.2 Withdrawal Methods and Timeframe
The same methods are available for withdrawal: bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 15 minutes to 2 hours.
- Account verification must be completed before requesting a withdrawal.
- The relevant wagering requirements must be met before withdrawing funds received from bonuses.
- Withdrawals can only be made through the same method used for the deposit.
- The site reserves the right to place withdrawal requests on hold for review in the case of unusual activity.
4.3 Currency and Tax
All transactions are conducted in Bangladeshi Taka (৳). Any tax or duty obligations are the user's own responsibility and must be settled in accordance with applicable law.
Bonuses and Promotions
5.1 Welcome Bonus
New members may receive a 100% bonus on their first deposit, up to ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 earns a ৳1,000 bonus, making the total balance ৳2,000; to withdraw the bonus, ৳1,000 × 25 = ৳25,000 must be wagered.
5.2 General Bonus Terms
- Each bonus has its own terms — please read them carefully before claiming a bonus.
- Bonus funds cannot be withdrawn directly and may only be used as bets.
- The site reserves the right to cancel a bonus if any misuse is suspected.
- Another bonus cannot be activated while one is already in progress, unless specifically permitted.
- babu 99 reserves the right to change, suspend or cancel any promotion at any time.
Game Rules
6.1 Game Rules
Each game available on babu 99 has its own rules. Slots, live casino, baccarat, roulette and sports betting — detailed rules for each section can be found on the relevant game page. Game-specific rules apply in addition to the general terms.
6.2 Betting Rules
- A bet once confirmed cannot be changed or cancelled.
- If a game or bet is cancelled due to a technical error, the staked amount will be refunded.
- In sports betting, odds may change at any time — the odds shown at the time of confirming the bet apply.
- Cricket betting includes BPL, IPL, T20 World Cup and other international series.
6.3 Jackpots and Large Wins
babu 99 may take additional time to verify large withdrawal amounts. During this time, account verification and transaction details may be reviewed.
Prohibited Activities
Any of the following activities are strictly prohibited. If such behaviour is found, the account may be closed, the balance forfeited, and legal action taken if necessary:
- Operating multiple accounts or using a third party's account.
- Using fraudulent bets or strategies to obtain bonus benefits.
- Playing games using automated software, bots or scripts.
- Using the site for money laundering or illegal activities.
- Attempting to exploit weaknesses in the site's system or security.
- Harassing or threatening other users.
- Creating an account with false information or obstructing the verification process.
Technical Errors
8.1 System Failure
Game results arising from any technical error, server outage or network problem will be determined on the basis of a technical investigation. Server logs shall be the final reference.
8.2 Display Errors
No claims arising from incorrectly displayed odds, incorrect bonus amounts or incorrect game information shown on the site will be accepted. In the case of an obvious error, babu 99 reserves the right to void or correct the transaction.
8.3 Maintenance
The site may be temporarily unavailable during scheduled maintenance. Any deposit or bet successfully completed during this time will be confirmed. Account balances remain unchanged during maintenance.
Privacy and Data Protection
The collection, storage and use of users' personal information is explained in detail in our separate Privacy Policy. The Privacy Policy is considered an integral part of these Terms.
- All transactions and personal data are kept secure through SSL encryption.
- User data is not sold to third parties.
- Information may be provided to relevant authorities where there is a legal obligation to do so.
- Account security is ensured through OTP verification.
Limitation of Liability
10.1 Limitations of Service
babu 99 provides the site on an "as is" basis. No guarantee of any specific outcome or profit can be given. Gaming and betting are inherently risky and there is always a possibility of losing money.
10.2 Indirect Losses
babu 99 will not be liable for indirect or incidental losses arising from technical errors, internet disconnection or third-party issues. Liability for direct losses is limited to the amount of the relevant transaction.
10.3 Third-Party Services
babu 99 is not directly responsible for failures of payment processors, game providers or other third-party services, but every effort will be made to assist in resolving issues.
Dispute Resolution
11.1 Complaints Process
If you have a complaint about any service on the site, please first contact the support team via 24/7 live chat or email. Support is available in both Bengali and English. Every effort will be made to resolve complaints as quickly as possible after they are received.
For general queries, you may visit our FAQ section — detailed answers to many common issues are provided there.
11.2 Final Decision
In any dispute, the decision of babu 99's management shall be considered final, unless a clear discrepancy is found in the technical logs. Server logs and database records are the basis for resolving all disputes.
11.3 Legal Jurisdiction
These Terms shall be governed by applicable law. In the event of any legal dispute, both parties will attempt to reach a resolution through negotiation.
Changes to Terms
babu 99 reserves the right to change these Terms at any time. Users will be notified of significant changes by email or through a notice on the site.
Continued use of the site after changes are published will be taken as an indication of acceptance of the new Terms. If you do not agree to the changes, you have the option to close your account.
To learn more about babu 99 — our history, team and mission — visit our About Us page.