babu 99's Privacy Policy

This privacy policy applies to all services operated under the babu 99 platform. By using the babu 99 website, mobile application, and related digital services, you are considered to have accepted the terms of this policy.

We believe your right over your own data comes first. babu 99 is always committed to protecting its users' personal information. If you have any questions after reading this policy, our support team is available 24/7 via live chat and email.

This privacy policy is an integral part of our Terms and Conditions. Reading both documents together will give you a full understanding of the legal framework governing your relationship with babu 99. Users must be at least 21 years old — this is one of the core conditions for using our services.

babu 99 collects only the information necessary for the proper operation of our services. The sources and types of data collected are described below by category.

2.1 Information You Provide

Information you provide directly during account registration and use:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form — never stored as plain text)
• Payment details for deposits and withdrawals — such as bKash, Nagad, Rocket, Upay numbers or bank account details
• National ID or passport details for identity verification

2.2 Automatically Collected Information

Information recorded automatically when you use our platform:

• IP address and device identification details
• Browser type, operating system, and screen resolution
• Time of access and session duration
• Pages visited and navigation patterns
• Game play history and betting activity

2.3 Cookies and Tracking Technologies

babu 99 uses cookies and similar technologies to improve your experience. Cookies are used to remember your preferences, maintain login sessions, and measure site performance. You can disable cookies from your browser settings, though this may limit some features.

babu 99 uses collected information for specific and legitimate purposes. The uses are listed below:

• 3.1 Account Management: Your information is used to create, verify, and keep your account secure.
• 3.2 Financial Transactions: Payment information is used to process deposits and withdrawals. Withdrawals are generally completed within 15 minutes to 2 hours.
• 3.3 Customer Support: To respond to your issues and questions, and to maintain communication on account-related matters.
• 3.4 Security and Fraud Prevention: To detect and prevent unauthorized access, money laundering, and fraudulent activity.
• 3.5 Responsible Gaming Monitoring: As part of our responsible gaming policy, to monitor user gaming behavior and provide assistance when needed.
• 3.6 Service Improvement: To analyze user experience and improve platform performance and content.
• 3.7 Relevant Communications: To send bonus offers, system updates, and important notices — but only to users who have consented to such communications.

babu 99 will not use your information for any purpose other than those described above.

babu 99 never sells or rents your personal information to third parties. However, disclosure may be necessary in certain specific circumstances:

4.1 Service Provider Partners

Information may be shared on a limited basis with selected organizations that provide payment processing, identity verification, technical support, and other operational services. These partners will use the information only for their designated tasks and are also bound by strict confidentiality obligations.

4.2 Legal Obligations

Information may need to be disclosed in response to applicable laws in Bangladesh, court orders, or legitimate requests from government authorities. In such cases, disclosure will be kept to the minimum necessary.

4.3 Corporate Transactions

User information may be transferred in corporate transactions such as mergers, acquisitions, or asset transfers. In such cases, users will be notified in advance, and the same privacy protections will be maintained under the new ownership.

babu 99 uses industry-standard technologies and practices to protect your information. The key components of our security framework are:

• SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL technology, so no third party can read your information.
• Password Hashing: Your password is never stored directly — it is stored using a strong hashing algorithm.
• Two-Factor Verification (OTP): OTP verification is in place for account access and important changes.
• Restricted Access: Among our staff, only those who need access for their work can access specific data.
• Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
• Data Backup: Regular backups are maintained on secure servers to ensure continuous data protection.

If you suspect your account security has been compromised, change your password immediately and notify our support team.

babu 99 believes every user has clear rights over their own data. These rights are:

• 6.1 Right to Access: You can request to know what information we hold about you.
• 6.2 Right to Correction: If any of your information is incorrect, you can request that it be corrected. You can update many details yourself in your account settings.
• 6.3 Right to Deletion: You can request to close your account and have your data deleted. However, some information may need to be retained for a set period due to legal or financial obligations.
• 6.4 Right to Restrict Processing: In certain circumstances, you can request that processing of your data be limited.
• 6.5 Right to Withdraw from Marketing Communications: If you no longer wish to receive promotional emails or messages, you can unsubscribe at any time.

To exercise any of the above rights, please contact our support team. We will process all requests as promptly as possible.

babu 99 retains your information only for as long as it is necessary. The key principles of data retention are:

• Active account data: Retained for the entire duration the account remains open.
• Closed account data: After an account is closed, information necessary to meet financial and legal obligations is retained for a set period.
• Marketing communication data: Use for that purpose stops immediately upon withdrawal of consent.
• Transaction logs: Records of transactions may be kept for an extended period to comply with financial regulations.

Once the retention period ends, data is securely deleted or anonymized so that identification is no longer possible.

All services at babu 99 are intended solely for individuals aged 21 and above. We never knowingly collect personal information from anyone under the age of 21.

Age is verified at the time of account registration. If it becomes known that an account belongs to a minor, that account will be closed immediately and the associated data will be deleted.

If a parent or guardian believes their child has created an account on our platform, they are requested to contact our support team immediately.

babu 99 may update this privacy policy from time to time. Changes may be made due to service improvements, new legal obligations, or other reasons.

For significant changes, we will notify registered users by email and announce them clearly on the website. Updated policies will take effect from the date of publication.

Continued use of the platform after changes are made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, comments, or requests to exercise your data rights regarding this privacy policy, please contact us:

• Live Chat: 24/7 direct chat support, in Bengali and English
• Email: [email protected]

Our support team provides assistance in both Bengali and English. We prioritize all privacy-related requests.

To learn more about babu 99, visit our About Us page, where you will find full details about the platform's goals and operations.